

Group Health Insurance
We Make It Easy For You To Look After All Your People.
As we all know, getting treatment in a hospital can be heavy not just on your heart, but also on your wallet. With our Group Health and Group Total Protect insurance plans, we’ll help you look after it.
Pick Your Protection
How are you looking to help your group members?

Group Health Insurance
Sorry, but certain things are out of our hands, too!
- Any treatment taken from somebody who is not a licensed medical practitioner.
- Any condition or treatment specified in our list of Non-Medical Items (Appendix – I Policy Terms & Conditions).
- Any condition that is caused either directly or indirectly by a sexually transmitted disease.
- Treatments related to sleep disorders
- Preventive care such as vaccinations, including inoculation and immunisations (unless this is post-bite treatment), tonics and vitamins
*PLEASE REFER TO THE POLICY WORDINGS FOR COMPLETE INFORMATION


Group Total Protect
Sorry, but certain things are out of our hands, too!
- Medical or surgical treatment, unless necessary after an accident
- Treatment at facilities that are not hospitals
- Elective surgery or any surgery that is not recommended by a doctor
- Suicide or attempted suicide
*PLEASE REFER TO THE POLICY WORDINGS FOR COMPLETE INFORMATION


Group Domestic Travel
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- Accidental Death Benefit
Sorry, but certain things are out of our hands, too!
- Treatment for, Alcoholism, drug or substance abuse or any addictive condition and consequences thereof.
- Expenses for treatment directly arising from or consequent upon any Insured Person committing or attempting to commit a breach of law with criminal intent.
- Any claim arising from any intentional self-Injury, suicide or attempted suicide, intoxication by liquor or drugs.
- Travel to areas where, at the time of booking the Journey or thereafter but prior to the insured’s travel, the government authority has advised against all travel to that specific area.
- Any non – declared Pre-existing condition or any complication arising from it.
- Treatment other than Allopathy and AYUSH.
*PLEASE REFER TO THE POLICY WORDINGS FOR COMPLETE INFORMATION


Group Corona Policy
Sorry, but certain things are out of our hands, too!
- Any expenses of Day Care treatment and OPD treatment
- Diagnosis/Treatment outside the geographical limits of India.
- Testing done at a Diagnostic center which is not authorized by the Government shall not be recognized under this Policy.
*PLEASE REFER TO THE POLICY WORDINGS FOR COMPLETE INFORMATION


Group Janata Personal Accident
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- Lump sum payment if the insured person passes away
- A payout in case of permanent partial/total disability caused by an accident*
Sorry, but certain things are out of our hands, too!
- Any claim for death or disability (whether permanent or temporary) or hospitalisation of the insured person, caused directly or indirectly by War (whether declared or not) and related incidents
- Any claim for death or disability (whether permanent or temporary) or hospitalisation of the insured person, caused by: a. Suicide, attempted suicide or self-injury, unless in self-defense or to save a life b. Injury caused by an accident while intoxicated with alcohol, drugs, etc, unless the substance has not been deliberately taken by the insured person c. Aviation or ballooning, or while getting into or out of a balloon or aircraft, other than as a passenger (fare-paying or otherwise) by a Standard Type of aircraft in any Scheduled Airline. [Standard Type of aircraft means any aircraft licensed to carry passengers (for hire or otherwise) by the authorities, irrespective of whether such an aircraft is privately owned or chartered, or operated by a regular airline, or has a single engine or is multi-engine;] d. The Insured Person breaking or violating any law with a criminal intention.
- Any claim for death or disability (whether permanent or temporary) or hospitalisation of the insured person, caused by taking part as a professional in hazardous or adventure sports, including para-jumping, rock climbing, mountaineering, rafting, motor racing, horse racing, scuba diving, hand gliding, skydiving, deep-sea diving and all similar sports.
- Any claim for a loss that is caused by, or is a result of: a. Ionizing radiation or contamination by radioactivity from any nuclear fuel, or nuclear waste from the combustion of such fuel b. Nuclear weapons material c. The radioactive, toxic, explosive or other hazardous properties of any explosive nuclear assembly or component Nuclear, chemical and biological terrorism
- Any loss that results from: a. The Insured Person taking part or helping in an illegal act, or any violation (or attempted violation) of the law b. Taking part in a Defence Operation - whether naval, military or with the air force c. Any Legal Liability that is raised against a Hospital or Medical Practitioner d. Any injury or disability that happens because of a Pre-Existing Condition that existed on the policy issue date e. The expenses of treating accidental injuries that did not need hospitalization
- The cost of treatment at home, and OPD treatment
*PLEASE REFER TO THE POLICY WORDINGS FOR COMPLETE INFORMATION

*PLEASE REFER TO THE POLICY WORDINGS FOR COMPLETE INFORMATION
Some Helpful Documents
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Policy WordingsGroup Health Insurance Endorsement WordingsGroup Health Insurance Endorsement Wordings Group Health InsuranceGroup Health Insurance Group Total Protect PolicyGroup Total Protect Policy Group Domestic Travel InsuranceGroup Domestic Travel Insurance Group Corona PolicyGroup Corona Policy Group Janata Personal Accident PolicyGroup Janata Personal Accident Policy Group Overseas Travel Insurance PolicyGroup Overseas Travel Insurance Policy Group Secure Plus PolicyGroup Secure Plus Policy
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CISGroup Total Protect PolicyGroup Total Protect Policy Group Health InsuranceGroup Health Insurance Group Domestic Travel InsuranceGroup Domestic Travel Insurance Group Corona PolicyGroup Corona Policy Group Janata Personal Accident PolicyGroup Janata Personal Accident Policy
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Sales LiteratureGroup Health InsuranceGroup Health Insurance Group Total Protect PolicyGroup Total Protect Policy Group Domestic Travel InsuranceGroup Domestic Travel Insurance Group Corona PolicyGroup Corona Policy Group Janata Personal Accident PolicyGroup Janata Personal Accident Policy Group Overseas Travel Insurance PolicyGroup Overseas Travel Insurance Policy
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ClaimsGroup Health Insurance Claim Form AGroup Health Insurance Claim Form A Group Health Insurance Claim Form BGroup Health Insurance Claim Form B Group Total Protect PolicyGroup Total Protect Policy Group Domestic Travel InsuranceGroup Domestic Travel Insurance Group Corona Policy Claim Form AGroup Corona Policy Claim Form A Group Corona Policy Claim Form BGroup Corona Policy Claim Form B Group Janata Personal Accident PolicyGroup Janata Personal Accident Policy
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Proposal FormGroup Health InsuranceGroup Health Insurance Group Total Protect PolicyGroup Total Protect Policy Group Domestic Travel InsuranceGroup Domestic Travel Insurance Group Corona PolicyGroup Corona Policy Group Janata Personal Accident PolicyGroup Janata Personal Accident Policy
Why Edelweiss Group Health Insurance?

Single Point of Contact

Quick Decision-Making

Minimum Documentation Required
We Won’t Play The Claim Game
We always live up to our promises – 100%. If you’re looking to make a claim, it’s really simple. Our claims process is just 2 steps:

Call us on
Toll free -1800 12000 /
Paid landline - 022 423 12000
or email us at support@edelweissinsurance.com to let us know the details of your claim.
Call us on
Toll free -1800 12000 /
Paid landline - 022 423 12000
or email us at support@edelweissinsurance.com to let us know the details of your claim.


We’ll work on your claim and either transfer the money to you if you’ve already made a payment, or directly pay the hospital if you’ve gone cashless.
support@edelweissinsurance.com and we’ll reply soon.
Group Health Insurance FAQs
Can a family members be covered under group health insurance?
Yes, absolutely. With the family floater option, you can add your group member’s selected family members to Group Total policy, Group Health insurance as well as Group Domestic Travel insurance.
What is the waiting period on group health insurance before I can make a claim?
Typically speaking, the waiting period in Group Health insurance and Group Total policy for all illnesses is 30 days, and for Group Domestic Travel there is none. But the waiting period may differ based on the policy you have purchased. It is always best to double check your policy documents for better understanding.
How do I escalate the issue if my group health insurance claim has not been settled?
We hope it never comes to this, but if you feel that you need your answer from the powers that be, you are welcome to approach the Insurance Regulatory and Development Authority of India (IRDAI) through the Integrated Grievance Management Section (IGMS) or by calling the IRDAI Grievance Call Centre (IGCC).
Will critical illness be covered under group health insurance?
We offer cover for critical illness at an additional cost with Group Health insurance and Group Total policy, however same is not a coverage or an option under Group Domestic Travel Insurance.
Are any medical test required to avail group health insurance policy?
We try and keep this process to an absolute minimum. We’ll take a call on whether group members need any medical tests based on the amount they’re covered for as well as their age and medical history.
Who manages claims for Edelweiss group total protect policy?
Our in house claims team handles claims process Edelweiss Group Total Protect Policy. For more information, please call us on Toll free - 1800 12000 / Paid landline - 022 423 12000 Toll free - 1800 12000 / Paid landline - 022 423 12000 or email us at &npsp; to let us know the details of your claim.
Who manages claims for Edelweiss group health insurance?
- Paramount Health Services & Insurance TPA Private Limited
- Vidal Health Insurance TPA Private Limited
- Family Health Plan Insurance TPA Limited
- Health India Insurance TPA Services Pvt Ltd
- Medi Assist Insurance TPA Private Limited
- UnitedHealthcare Parekh Insurance TPA Private Limited
Do you have any flexible payment option available for group health insurance, group total protect policy and group domestic travel insurance?
Yes, we do have instalment premium payment option available for all three mentioned insurance policies.
Who manages claims for Edelweiss group domestic travel insurance?
Additionally, our in-house claims team handles claims process as well. For details, please call us on Toll free - 1800 12000 / Paid landline - 022 423 12000 Toll free - 1800 12000 / Paid landline - 022 423 12000
or email us at support@edelweissinsurance.com
Edelweiss Group Health Insurance - UIN: EDLHLGP23063V022223 | Edelweiss Group Total Protect Policy - UIN: EDLPAGP21510V022021 | Edelweiss Group Domestic Travel Insurance - UIN: EDLTGDP20136V011920 |
Group Corona Policy, Edelweiss General Insurance Company Limited I UIN: EDLHLGP21249V012021
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