Privacy Policy

Over time, instances of financial crime have been on a rise. And its continuous evolution makes it a challenge that we, at Edelweiss General Insurance Company Limited (We/ Us/ Our), are required to stand up to. We are, therefore, committed to meet the best standards and keep your data safe and secure.

We have based our relationship with you on trust. And your choice of privacy is important to Us. To preserve the confidentiality of the information you have entrusted with Us, We have in place this Privacy Policy:

Collection of personally identifiable information (PII)

We only collect and use the following kinds of PII:

  • Information about your nature/ pattern of use or usage of facilities on Our website
  • Information that you provide for registering and/or subscribing to services on Our website
  • Information about transactions carried out on Our website
  • Any other information that you specifically provide Us with
Using and disclosing PII

We may use your PII to:

  • Administer your account on Our website
  • Customize Our website to give you a personalized experience
  • Check for products that suit you
  • Enable your access to and use of the services on Our website
  • Manage your queries or complaints regarding Our products
  • Supply/ deliver to you services that you opt for
  • Send you statements and invoices
  • Enable payments to allow purchases
  • Send you communications containing product information
  • Analyse your usage and develop/ improve product/ services
  • Train our employees and personnel
  • Conduct quality control
  • Verify your identity as per requirement of law
  • Respond to and comply with orders from regulatory or statutory bodies

If you purchase a policy from us, your financial information such as credit card number and expiration date will be required by the payment gateway of the credit card company or the internet banking service of your bank. We collect information such as beneficiary name, address and your relationship to the beneficiary when you buy a policy from us. This is required to maintain a record of your beneficiary details for your insurance with us.

In addition to the disclosures reasonably necessary for the purposes identified above, We may disclose your PII to the extent required by law or in connection with any legal proceedings/ prospective legal proceedings or in order to establish, exercise or defend Our legal rights.

Use of Cookies

We use 'Cookies' (small data files that are placed on the hard drive of your device and assist us to provide you with better service) on certain pages of Our website to help analyse webpage flow, measure effectiveness of promotional materials and promote trust and safety. We also use Cookies to monitor and prevent fraudulent and malicious acts.

Our Cookies let you view customised pages while transacting with Us. Cookies do not personally identify you, but they do identify your device through which you access Our website. Generally, Cookies work by assigning a unique number to your device but such number has no meaning except for the Cookies' function.

If you do not want the Cookies to work, please change the Cookie settings in your browser.

This Privacy Policy covers the use of Cookies by Our website only and is not liable for use of Cookies by any third party.

Securing Your Data

We take reasonable precautions, adopt best industry standards and use commercially acceptable means to prevent loss or misuse of your PII, once We receive it, and store it on Our secure servers. It be noted and appreciated that electronic transmission and storage methods on the internet are not absolutely secured and fool proof. We, however, make earnest endeavours to use standardized and acceptable means to protect your PII, even though absolute security is not guaranteed.

Links to Other Sites

Our website may contain links to other websites and addresses on the internet. While We intend to link only such websites and addresses that maintain high standards for privacy, We are not responsible/ liable for the content or the privacy practices employed by such websites. Please note that other websites, that have links from Our website, may collect PII. This Privacy Policy does not cover the functioning and practices of any other website. When you leave Our website, please read the privacy statements/ policies of each and every other website that collects PII.

Updating this statement

We may update this Privacy Policy at any time by posting a new version here. Please check the contents of this page to ensure familiarity with any changes.

IMPORTANT: This Privacy Policy is neither intended to nor does create any contractual or other legal rights in your or any third party's favour. By using/ accessing Our website, you have agreed to the terms set out above.

This website is maintained by Edelweiss General Insurance Company Limited.
Registered Office: Edelweiss House, Off C.S.T Road, Kalina, Mumbai 400098
Corporate Office: 2nd Floor, Tower 3, B Wing, Kohinoor City Mall, Kohinoor City, Kirol Road, Kurla (W), Mumbai 400070

CIN: U66000MH2016PLC273758 | E-mail:   | Call: 1800 12000